Your Voice Matters
At Ribbon Academy, we value the views of pupils, parents and carers and are committed to working in partnership to provide the highest quality education, support and care for all children, including those with SEND. We welcome feedback and regularly seek the views of families to help us evaluate and develop our provision.
We encourage parents and carers to discuss any concerns at the earliest opportunity so that issues can be resolved quickly and positively. In most cases, concerns relating to SEND can be addressed through discussion with your child’s class teacher, who is usually the first point of contact. Where appropriate, concerns may also be discussed with the SENDCo or a member of the Senior Leadership Team.
We believe that open communication and collaborative problem-solving are the most effective ways to support children and young people. Most concerns can be successfully resolved through informal discussions and partnership working between home and school.
We also welcome compliments and feedback regarding our SEND provision, as these help us to recognise effective practice and continue to improve the support we offer to pupils and families.
If a concern cannot be resolved informally, parents and carers may make a formal complaint in accordance with the school’s Complaints Policy. Formal complaints should normally be submitted in writing to the Head Teacher. Where the complaint relates to the Head Teacher, concerns should be directed to the Chair of Trustees.
A copy of the school’s Complaints Policy is available on the Policies section of the school website and provides full details of the procedures and timescales for raising and resolving concerns.
Ribbon Academy is committed to ensuring that all concerns are listened to carefully, investigated fairly and addressed promptly. Feedback from pupils, parents and carers plays an important role in helping us evaluate and strengthen our SEND provision so that we continue to meet the needs of all learners effectively.
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“There is a strong culture of mutual support and teamwork among the staff.”
Ofsted Inspection Report · January 2023
“Leaders have created a strong sense of belonging and growing together in this school community.”
Ofsted Inspection Report · January 2023
“Pupils enjoy coming to school.”
Ofsted Inspection Report · January 2023
“The school’s positive learning environment inspires pupils to want to know more.”
Ofsted Inspection Report · January 2023
“Pupils at Ribbon Academy love to read.”
Ofsted Inspection Report · January 2023
“Staff have created a broad and inspiring
curriculum in most subjects.”Ofsted Inspection Report · January 2023
“Pupils flourish at Ribbon Academy.”
Ofsted Inspection Report · January 2023
“The wider personal development (PD) curriculum is exceptional.”
Ofsted Inspection Report · January 2023
“Children begin their education with an exciting learning adventure as they start in the early years.”
Ofsted Inspection Report · January 2023
“Reading is at the heart of the curriculum.”
Ofsted Inspection Report · January 2023
“Early years staff provide children with a magical learning journey.”
Ofsted Inspection Report · January 2023
“It is an inclusive, nurturing school.”
Ofsted Inspection Report · January 2023
“Staff have high ambitions for every pupil in their school.”
Ofsted Inspection Report · January 2023
“Pupils are happy in this school. Parents agree.”
Ofsted Inspection Report · January 2023
“Pupils say they feel safe in this school.”
Ofsted Inspection Report · January 2023